Customer Support
Context Help
If you get lost inside our hosting Control Panel, the first step you should take is to click the Help button, which is visible on each and every page. A popup will show up. It includes exhaustive information about all the actions that you can carry out on the page in question. Each popup opens on the same page so that you can quickly return to your work.
Video Tutorials
We have an extensive variety of educational video clips describing how to use our hosting Control Panel. They're shot for those of you who would like to see how things are being done rather than just reading articles. Thus, everyone can quickly get to know our Control Panel by simply watching our step-by-step how-to videos.
F.A.Q.
If you can't find the answer you searching for, have a look at our comprehensive FAQ section, which covers questions asked by actual individuals and provides real solutions. We regulary "revamp" our Frequently Asked Questions section with new entries so as to cover all the innovations and new additions to our hosting platform.
Ticketing System
If you still can't find the solution you searching for in the Frequently Asked Questions section either, you can contact our fantastic team of customer support engineers available 24x7 and eager to help you with any query. Each support ticket you open will be answered in less than 1 hour (the average trouble ticket response time being just twenty mins), so you will not have to wait a long time to get your question answered.
